Shipping Policy

SHIPPING POLICY

All Orders Are Pre-Made:
At ELOHM, we operate on a pre-made model. This means your order is ready to ship and not produced on demand. Once your purchase is confirmed, our team carefully inspects, packs, and ships your item within 2–5 business days.

Fast Processing Times:
We prioritize speed without sacrificing quality. Most orders ship within 2–3 days, but during high-volume periods, please allow up to 5 business days for processing.

Tracking & Confirmation:
Once your order is placed, you’ll receive a confirmation email. A separate email with tracking information will follow once your package ships, so you can monitor its progress in real time.

Shipping Inquiries & Updates:
Have a question about your order? You can reach our team through the chat on our website or email us directly at contact@elohm.com. We’ll respond as soon as possible with any updates or answers you need.

International Orders:
Shipping times may vary based on destination, customs processing, and local carriers. Please allow extra time for delivery if you are ordering from outside the United States.

By completing a purchase, you acknowledge and agree to the terms outlined in this policy.
Thank you for choosing ELOHM — we’re honored to have you in the family.